Reference

What You Agree To When You Use sabittoto

These legal terms set out how your account works, what we can and cannot do, and how we handle your data. Access to sabittoto depends on local law and is available only where local law permits in your region.

Account ConditionsData & Privacy PolicyJurisdiction-Dependent AccessDANA, OVO, GoPay Transaction RulesContact & Dispute Path
sabittoto What You Agree To When You Use sabittoto
POLICY CONTACT

How to Reach Us on Legal or Account Matters

If you have a question about these terms, your account data, or a transaction dispute, contact us through the channels below. We handle legal and privacy requests separately from general account support so your query reaches the right team without delay.

Team online

Live Chat Support

Open the chat widget inside your account dashboard. Describe your legal or data question clearly and our support team will route it to the correct handler.

Email — Legal & Privacy

Email our policy team directly for data access requests, account closure under legal grounds, or formal dispute submissions. Include your registered account ID.

In-App Account Help

Under your account settings, the Help section has a dedicated Legal & Policy category. Submit your request there and track its status without leaving the app.

HOW WE OPERATE

Data Handling, Cookies and Account Security

We apply standard security measures to your account data and session activity. Here is how each area works in practice — no vague promises, just the actual process we follow.

Data Retention Account data is retained for as long as your account is active and for a defined period after closure. You may request a copy or deletion through the email channel above.
Cookie Use We use session cookies to keep you logged in and analytics cookies to see which lobby pages are visited most. You can block non-essential cookies via your browser settings.
Account Security Login requires OTP verification sent to your registered mobile number. We do not share your number with third parties outside of OTP delivery and fraud-check services.
Requesting Changes To update your registered name, phone number, or linked e-wallet — DANA, OVO, or GoPay — submit a request via email with a valid ID. Changes are reviewed within a standard processing window.

Answers to Common Legal and Policy Questions

These are the questions we receive most about terms, account rights, data, and access. Read through before contacting support — your answer is likely here.

Access depends on local law and is available only where local law permits. Confirm your eligibility under current Indonesian regulation before opening an account.

We retain your DANA, OVO, or GoPay account reference for transaction matching only. Full wallet credentials are never stored on our servers.

Email our legal and privacy team with your registered account ID. We will compile your data record and send it to your registered email within the standard processing window.

Yes. Submit a deletion request via email. We close the account and remove personal data, subject to any retention obligations under applicable law.

Raise the dispute through live chat or email within 30 days of the transaction date. Include your account ID and the transaction reference shown in your wallet history.

We publish updates on this page. Continuing to use the platform after a posted change means you accept the revised terms. Check this page periodically for updates.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.