Reference

How sabittoto Handles Your Personal Data

Your account details, payment records and browsing activity on sabittoto are handled with a clear purpose — to run your account, process your DANA, OVO and GoPay transactions, and keep your access secure.

DANA, OVO, GoPay payment data coveredAccount security and data retention explainedYour rights to access and correct your dataCookie and device data disclosureContact path for data requests
sabittoto How sabittoto Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you use most. You can adjust cookie preferences through your browser settings at any time.

Account Access Security

Login uses an OTP flow sent to your registered mobile number. If an unrecognised device attempts access, the session is flagged and you receive an alert to your contact address on file.

Data Retention Policy

Active account data is retained while your account remains open. After a closure request, we delete personal data within the period our legal obligations under applicable local law require.

Requesting Changes to Your Data

You can request to view, correct or delete the personal data we hold. Submit the request via live chat or email with your account ID and the wallet type — DANA, OVO or GoPay — used at registration.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the live chat window from your account dashboard to raise a data query. Our support team handles privacy requests alongside general account help, in English for Indonesia.
Email Data Request Send a written data access or correction request to our support email address listed in your account settings. Include your registered wallet type — DANA, OVO or GoPay — for faster matching.
Account Settings Path Some data updates — like changing a linked e-wallet or correcting your contact number — can be done directly in the account settings panel without contacting support at all.

Common Questions About Your Privacy on sabittoto

If you have a specific question about how your data is handled, the answers below cover the cases we hear most from accounts in Indonesia. For anything not covered here, reach us through live chat or email.

We collect your name, contact details, and the wallet reference for your chosen payment method — DANA, OVO or GoPay. Device and session data is also logged automatically when you access the platform.

We do not sell your data. Payment processors that handle your DANA, OVO or GoPay transfers receive only the minimum details required to complete and verify each transaction, nothing more.

After you request closure, we retain data only as long as applicable local law requires. Once that period ends, personal data is deleted from active systems. Timelines depend on jurisdiction.

Yes. Submit a data access request via live chat or email, including your account ID and registered wallet type. We will confirm the request and provide the details within the period local law allows.

Some corrections, like updating your contact number or linked e-wallet, can be made directly in account settings. For other data changes, contact support through live chat with your account ID ready.

Yes. Session cookies maintain your login state and analytics cookies help us understand lobby usage patterns. Both types can be managed through your browser settings without affecting your account status.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.